Expert Services. Real Results.
From initial implementation to long-term managed support — Linqit is with you at every stage of your technology journey.
Linqit provides a full spectrum of professional services to ensure your technology investment delivers maximum value. We don't just install software — we partner with you from project scoping through to go-live and beyond. Every service is delivered by experienced consultants who understand both the technology and the business environment it operates in.
Implementation & Go-Live
A successful ERP or system implementation requires meticulous planning, deep technical expertise, and careful change management. Linqit follows a proven implementation methodology that minimises disruption to your operations and maximises user adoption from day one. We manage every phase — from business process analysis and system design through to data migration, testing, training, and go-live support.
What's included
- Project scoping & business analysis
- System design & configuration
- Data migration & cleansing
- Integration setup
- Testing (UAT & SIT)
- Go-live support & hypercare
Technical Upgrades & Version Migration
Keeping your systems current protects your business from security vulnerabilities, ensures ongoing vendor support, and gives you access to new features that improve productivity. Linqit manages the full upgrade lifecycle — including pre-upgrade impact analysis, environment preparation, regression testing, and post-upgrade validation — with minimal disruption to your day-to-day operations.
What's included
- Pre-upgrade analysis & impact assessment
- Environment preparation & staging
- Migration execution & data validation
- Regression testing
- Post-upgrade support & documentation
Customisation & Development
Out-of-the-box rarely means perfect-fit. Linqit's development team builds customisations that tailor your system precisely to your unique business processes — from custom report designs and screens to business logic extensions and bespoke calculations. We specialise in SYSPRO customisation including VBScript, C#, and business object development.
What's included
- Custom report development
- Screen and form customisations
- VBScript & C# business logic
- Business object modifications
- Custom integrations & APIs
System Integration
Modern businesses rely on multiple systems that need to communicate with each other. Linqit designs and builds robust integrations using Flowgear and other middleware tools, creating seamless, automated data flows between your ERP, CRM, e-commerce, logistics, and financial platforms. We eliminate data silos and the manual re-entry that creates errors and delays.
What's included
- Integration design & architecture
- Flowgear workflow configuration
- API development & mapping
- Data transformation & validation
- Testing, monitoring & support
Business Intelligence & Reporting
Linqit's BI specialists design and build meaningful dashboards and reports using Zap Data Hub, giving decision-makers real-time visibility into the performance metrics that matter most. We connect data from SYSPRO and other source systems, automate ETL processes, and distribute reports automatically — so the right information reaches the right people without manual effort.
What's included
- BI strategy & data model design
- Dashboard development
- Automated ETL setup
- Report design & distribution automation
- End-user training
Training & User Adoption
Technology only delivers value when your people use it effectively. Linqit provides structured training programmes tailored to different user roles — from front-line end users to system administrators. We focus on practical, real-world training using your actual business data and processes, so learning translates directly into confident, productive system use.
What's included
- Role-based end-user training
- System administrator training
- Training documentation & manuals
- Refresher and on-demand sessions
- Train-the-trainer programmes
Ongoing Support & Managed Services
After go-live, Linqit remains your dedicated support partner. Our experienced support desk is available during business hours to assist with queries, troubleshooting, system maintenance, and minor enhancements. Whether you have a quick question or a complex issue, you'll always reach a knowledgeable consultant who understands your system and your business.
What's included
- Help desk support during business hours
- Bug investigation & resolution
- Minor system enhancements
- Scheduled health checks
- System monitoring & maintenance